Submit a Ticket in 3 Easy Steps

  • Name of fleet/operator
  • Phone number
  • Subject
  • Description
  • Attachment (screenshot of the issue, optional)
  • Email
 Someone will be with you as soon as possible. Thank you for being a loyal Dauber customer!

View Your Truck Data

  • Truck
  • Trips
  • Edit Truck
  • Driver Loads
  • Remove Driver
  • Go Off-call
  • Predictions

It’s that simple! Should you have any questions, submit a ticket!

How To Submit An Order And Reorder

Congratulations! You have submitted an order or “job.”

Fantastic, you have reordered! If you have any further questions, refer back to our other app assistance videos!

Increase Operational Efficiency to Improve Customer Satisfaction: A Case Study of Whitney Transport

operational efficiency

A Brief History

Whitney is a local, family-owned and operated company in the dry bulk material and dump truck services industry with a combined 60 years of experience. Founder & CEO, Chris Whitney, was frustrated with the challenges he was experiencing in the industry when he found Dauber. With Dauber, Whitney was able to increase the satisfaction of their drivers and better serve their customers.

Struggles Before Dauber

Leading Up to Dauber

Chris Whitney had a vision of working with large fleets, but he knew this wouldn’t be possible following these outdated processes. He believed that visibility, accountability, and transparency would allow Whitney to provide superior customer service. 

They needed a more efficient operations system that would accurately communicate to their customers when their load was coming. He had a vision of the perfect product and knew a solution was out there. Whitney was introduced to Dauber, and after seeing it in action, Whitney knew they were onto something. 

With aggressive goals, they onboarded their entire operation with Dauber in January 2019. Chris’s father, Rick, who has been in the industry for 46 years, was there to help oversee Whitney Transport’s launch. After only a few hours of operation, Rick was in awe, explaining to his son that “[He has] been around for 68 years and this is the coolest thing [he’s] seen.”

“The positive response from our customers and drivers has been unbelievable”
– Chris Whitney.

 

Life With Dauber

 

Since incorporating Dauber Applications into their structure, Whitney has:

A Few of Whitney’s Favorite Dauber Features

There’s an increase in transparency by seeing what’s going on in real-time. Whitney now can be proactive and solve issues before customers/drivers know the problem even exists. Dauber’s impact on their internal onboarding process has been another massive win for Whitney. Overall, Whitney is excited to have Dauber as a partner and can’t wait for what the future holds.

Building a Business from the Tech Up: AGGSHIP

building a business

A Brief History

Steve Howard started in the trucking industry back in 2006, working for other large aggregate haulers. From the start, he couldn’t help but notice the decades-long inefficiencies that were holding the industry back. With the rise of technology in the 2000s, Steve figured that there had to “be a better way.”

In January of 2018, AGGSHIP Solutions was founded with Dauber technology as an integral part of their business model. AGGSHIP operates solely off of independently contracted truckers. With Dauber, AGGSHIP has created a business model that decreases paperwork while increasing revenue and loads per day.

Struggles Before Dauber

Leading Up to Dauber


Steve had worked with other trucking and logistics applications prior to starting AGGSHIP. However, none of them stuck. The business model either interfered with how he wanted to manage his fleets, or the tech was too complicated for drivers and project managers to integrate.

For Steve, all roads lead to a dead-end that did not justify the expense. Until, a friend in the industry referred him to Dauber, claiming it could accomplish all that he was missing beforehand, and then some.

Steve set up a demo with Dauber and quickly saw how the technology was different than everything else on the market. After vetting the application and working with the Dauber team to find the perfect solution, AGGSHIP Solutions was built.

“Before I found Dauber, I was about to call an end to my career in the hauling industry”
– Steve Howard

 

Life With Dauber

 

Since creating a business model around Dauber Applications, AGGSHIP has seen: 

A Few of AGGSHIPs Favorite Dauber Features:

Although a growing company normally comes with extra stresses, AGGSHIP says their success and growth have almost gone unnoticed because of the workload Dauber helps to relieve. Steve loves the accuracy and reliability of Dauber applications. He feels as though Dauber truly is “the better way.”

Improve Fleet Fuel Efficiency with Trucking Technology

fuel efficiency

How Trucking Technology Can Improve Your Fleet’s Fuel Efficiency

The cost of fuel fluctuates on any given day, and your fleet may feel the financial impact after some time. It can be frustrating as a fleet owner or operator when the price of fuel is out of your control, however, there are other things you can control in your fleet to cut fuel costs. Dauber’s fleet management software has features that will track your fleet’s performance and optimize drivers’ routes. Telematics can help you manage your fleet’s fuel consumption, and ensure that your drivers are being safe, efficient, and productive with the fuel they use.

Behaviors That Decrease Fuel Efficiency

Speeding

Speeding is one of the most common driver behaviors that cause a decrease in your fleet’s fuel efficiency. Gas mileage for larger trucks decreases when going over 65 miles per hour, it is imperative that drivers stay between the 60-65 mph range. Glen Kedzie, the previous Vice President of energy and environmental counsel for the American Trucking Association said, “As a rule of thumb, for every one mile per hour increase in speed, there is a corresponding 0.14 mile-per-gallon (mpg) fuel consumption penalty.” So when a truck is moving at 65mph instead of speeding at 75mph, they will see a 27% improvement in their fuel efficiency.

Engine Idling

Engine idling is another driver behavior that can take a serious toll on your truck’s fuel consumption. Idling can use up a half to a full gallon of a truck’s fuel every hour it is left running. Drivers often leave their trucks idling during their rest periods (8-10 hours), which turns into approximately 1,800 hours and $4,000 in idle fuel waste throughout the year. Drivers will often sit with their trucks idling before or after work, during breaks, or while waiting for their next dispatch.

Inefficient Routing

Your fleet can end up wasting a lot of money on fuel if they aren’t driving on optimized routes. When routes are unnecessarily long, drivers get caught up in traffic, or they get lost, losing you money on wasted fuel.

How Can Dauber’s Technology Help?

Dauber app’s telematic technology conducts real-time fleet performance reporting as drivers are on route and can alert you to any of the unwanted driver behaviors mentioned above. Optimizing driver’s routes and correcting speeding and engine idling will ultimately keep your drivers safer, and reduce your long-term fuel costs.

The Dauber app is constantly working and reevaluating your fleet, to efficiently assign work to the available drivers. Automatic dispatching technology means that your drivers won’t have to sit idling in their trucks and wasting fuel while they wait for their next job. GPS tracking and route optimization ensure that your drivers are on the most efficient routes possible so that they can shorten their driving time and get to their stops faster. When you are saving time, you are saving money.

Schedule A Demo With The Dauber App

Utilizing the technology that the Dauber app offers, ultimately decreases the number of empty miles driven and increases the number of loads delivered by your fleet. The Dauber app’s GPS tracking, responsive route optimization, and automatic dispatching features can significantly reduce your fuel consumption costs and give you even greater insight into your fleet. The technology that the Dauber app offers will have your fleet running as efficiently as possible. Try a demo with the Dauber app today to see how it can optimize your fleet!

Dauber Featured in San Antonio Magazine

power up

Dauber Featured in San Antonio Magazine San Antonio’s tech scene has become one of the city’s major economic and cultural drivers. Get to know Dauber and the other 26 tech companies named in San Antonio Magazine’s article SA’s Tech Scene is Powered Up. “Dauber’s one-stop, easy-to-use mobile app is trucking reimagined. By simplifying fleet performance reporting, electronic […]

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Unlocking Growth for Process Industries

Process Industries

Unlocking Growth for Process Industries The pain points we’ve discussed in our dump truck blog series also affect other process industries that are vital to our economy. These pain points include: Limited Visibility of Supply Chain Unreliable Communication and Record-Keeping Inefficient Routing Processes These systematic problems create difficulty for businesses in the process industries to […]

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